Summary
Overview
Work History
Education
Skills
Technology Skills
Community Service
References
Timeline
Generic

Zachary Mon

Columbus,Ohio

Summary

Motivated and recent college graduate with 6+ years of employment experience, including finance, customer service, operations, and sales.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Planet Fitness
05.2021 - Current
  • Coordinate daily tasks among team members.
  • Interact with customers, face-to-face, via phone or email, while providing quality service.
  • Membership and product sales.
  • Resolve customer account and private information issues, resulting in increased loyalty and repeat business.
  • Coaching and mentoring new hires, contributing to their integration into the team.
  • Consistently exceed performance metrics, earning recognition as a top performer within the team.

Accounting Assistant Internship

SK CPA LLC
08.2022 - 12.2022
  • Manage Quickbooks for payroll management and bookkeeping.
  • Prepare and maintain Microsoft Excel spreadsheets for accounting of sales and profits.
  • Reconcile customer accounts to identify and research potential accounting issues.
  • Coordinate with team to resolve accounting issues and perform daily tasks.

Floor Supplier

Moby Dick Unlimited
03.2020 - 08.2020
  • Collaborate with team members to ensure daily tasks are completed with efficiency.
  • Monitor inventory to identify shortages and maintain consistent supply.
  • Provide coaching and mentoring to new hires.
  • Maintain a clean and organized work area, contributing to an efficient and safe working environment.

Front Desk Assistant

Bo Jackson Elite Sports
09.2018 - 01.2020
  • Communicate with customers, answering phone calls and providing a quality service to meet their needs.
  • Utilize attention to detail, while managing the schedules of over 20 instructors (e.g., hitting, fielding, and pitching lessons).
  • Supervise children, ages 5-15 by organizing groups and events which provided both social and physical activities.
  • Mentor children to create a camp experience promoting good sportsmanship and social skill development.

Education

Bachelor of Science of Accounting -

Lourdes University
Sylvania, OH
05.2023

Skills

  • Data Collection and reconciliation
  • Financial Reporting
  • Payroll Processing
  • Call Management
  • Consultative Sales
  • Report Generation

Technology Skills


  • Knowledgeable in Google docs software (Google slides, sheets).
  • Experience in Microsoft office (Word, Excel, PowerPoint, Publisher).
  • Experience in QuickBooks.

Community Service

Westland High School, Galloway, OH

Distributive Education Clubs of America (DECA) - Business/Marketing Club, 08/2017 - 05/2019

  • Community clean up.
  • Competed against peers to complete a sports management project.
  • Interviewed Perry Township Community Center staff to determine marketing strategies for organization.

References

  • Kevin Peters, DECA Advisor, Westland High School, Galloway, OH, 43119, (614) 264-4321.
  • Brandon Szink, Bo Jackson Elite Sports, 4696 Cosgray Rd, Hilliard, OH, 43026, (330) 309-0294, Bszink@bjescolumbus.com.

Timeline

Accounting Assistant Internship

SK CPA LLC
08.2022 - 12.2022

Customer Service Representative

Planet Fitness
05.2021 - Current

Floor Supplier

Moby Dick Unlimited
03.2020 - 08.2020

Front Desk Assistant

Bo Jackson Elite Sports
09.2018 - 01.2020

Bachelor of Science of Accounting -

Lourdes University

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