Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Paplow

Denver,CO

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

Legends of Aurora
Aurora, Colorado
06.2023 - 07.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Trained new servers on company policies and service standards.
  • Processed customer orders accurately using point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.

Bartender

Fogo de Chão
Lone Tree, Colorado
09.2020 - 06.2023
  • Prepared and mixed cocktails following Fogo de Chão's signature recipes.
  • Provided exceptional customer service to enhance guest dining experiences.
  • Maintained cleanliness and organization of the bar area at all times.
  • Trained new bartenders on proper techniques and company standards.
  • Managed inventory levels and restocked supplies as needed.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Education

High School Diploma -

Legend High School
Parker, CO
05-2021

Skills

  • Customer service
  • Point of sale operations
  • Order accuracy
  • Cash handling
  • Menu knowledge
  • Inventory management
  • Employee training
  • Time management
  • Team collaboration
  • Problem solving
  • Communication skills
  • Sales expertise
  • POS operation
  • Task prioritization
  • Performance improvement
  • Professional appearance

Timeline

Server

Legends of Aurora
06.2023 - 07.2025

Bartender

Fogo de Chão
09.2020 - 06.2023

High School Diploma -

Legend High School

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