Zachary Parks
Conroe,TX
Summary
Resourceful maintenance and repair professional recognized for high productivity and efficient task completion. Expertise in troubleshooting, preventive maintenance, and safety compliance. Strong time management and problem-solving skills contribute to seamless operations and enhanced workplace safety.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Field Service Representative
Spectrum Water Technology
Houston, TX
02.2024 - Current
- Identified process improvement opportunities within Field Service Department to enhance efficiency.
- Delivered technical support and troubleshooting assistance to customers on-site.
- Traveled frequently between assigned locations for timely service call responses.
- Cultivated strong client relationships through exceptional customer service delivery.
Equipment Service
STERIS
Conroe, TX
08.2023 - 02.2024
- Resolved issues efficiently, demonstrating strong problem-solving skills.
- Managed time effectively to ensure timely completion of tasks.
- Exceeded customer satisfaction by developing creative solutions to challenges.
- Collaborated with diverse coworkers to achieve shared goals and address product-related issues.
- Implemented safety measures in clinical settings according to OSHA standards.
- Conducted quality control checks on laboratory equipment to ensure compliance.
Field
Veolia Water
Houston, TX
08.2022 - 08.2023
- Executed day-to-day duties with accuracy and efficiency.
- Operated diverse machinery and tools while ensuring safety standards.
- Resolved customer issues to enhance satisfaction through knowledgeable service.
- Performed preventative maintenance on water treatment systems, including pumps and filters.
- Coordinated interdepartmental resources for successful project completion.
- Facilitated regular meetings with teams and partners to monitor progress against milestones.
Senior Field Service Technician
Evoqua Water Technologies
Houston, TX
06.2015 - 08.2022
- Delivered technical support for installation and commissioning of new equipment.
- Replaced faulty components including relays, circuit boards, and sensors.
- Documented all service activities, including repairs and parts replacement.
- Trained customers on equipment operations post-installation.
- Provided exceptional customer service during field visits to meet corporate standards.
- Secured necessary permits before commencing any project work.
- Communicated effectively with cross-department personnel regarding potential issues.
- Repaired and maintained pumps, motors, and blowers used in plant operations.
Pipeline Inspector
NOV Tuboscope
Houston, TX
12.2012 - 06.2015
- Created inspection plans aligned with industry standards and customer requirements.
- Conducted inspections on pipeline systems to ensure compliance with safety regulations.
- Prepared detailed reports on inspection results, including staged photographs.
- Analyzed inspection data using specialized software to identify trends and issues.
- Collaborated with departments to facilitate project completion when necessary.
- Assisted in installation and repair of new pipeline components.
- Maintained strict adherence to reporting standards for safety-related issues.
Warehouse Manager
Elliott Electric Supply
Conroe, TX
06.2010 - 12.2012
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes, enhancing overall productivity.
- Utilized inventory management software to maintain accurate stock level records.
- Conducted regular cycle counts of physical inventory to ensure data accuracy.
- Monitored staff performance, identifying improvement areas and facilitating necessary training.
- Organized warehouse layout to maximize space while accommodating high traffic zones.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Education
High School Diploma -
Willis High School
Willis, TX05-2008
Skills
- Process improvement
- Technical support
- Customer service and relations
- System troubleshooting
- Business management
- Project management
- CRM software expertise
- New business development
- Time management
Certification
- Texas Worker Identification Credential (TWIC)
- OSHA Safety Trained
Languages
English
Full Professional
References
References available upon request.
Timeline
Field Service Representative
Spectrum Water Technology
02.2024 - Current
Equipment Service
STERIS
08.2023 - 02.2024
Field
Veolia Water
08.2022 - 08.2023
Senior Field Service Technician
Evoqua Water Technologies
06.2015 - 08.2022
Pipeline Inspector
NOV Tuboscope
12.2012 - 06.2015
Warehouse Manager
Elliott Electric Supply
06.2010 - 12.2012
High School Diploma -
Willis High School