Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Peavy

Plano,TX

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

11
11
years of professional experience

Work History

Account Management Specialist

Prime Therapeutics
08.2021 - Current


  • Collaborated with cross-functional teams to deliver seamless service to clients, resolving issues promptly and efficiently.
  • Strengthened client relationships by providing exceptional account management and timely issue resolution.
  • Established partnerships with external organizations to facilitate collaborative research efforts.
  • Trained colleagues in specialized software programs, increasing departmental productivity through optimized workflows.

Assistant Manager

Waffle House
03.2013 - 08.2021
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Certification - Medical Assisting

Remington College
Garland, TX
06.2014

GED -

Montana Youth Challenge Academy
Dillon, MT
05.2012

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Goal-Oriented
  • Customer Satisfaction
  • Client Relationship Building
  • Relationship building and management
  • Staff Management
  • Schedule Management

Timeline

Account Management Specialist

Prime Therapeutics
08.2021 - Current

Assistant Manager

Waffle House
03.2013 - 08.2021

Certification - Medical Assisting

Remington College

GED -

Montana Youth Challenge Academy
Zachary Peavy