Zachary Phillips
DALLAS,TX
Summary
Adaptable Strategic Account Manager with a focus on problem solving and customer management. Skilled in optimizing logistics and sourcing solutions to meet client needs, ensuring seamless project execution and satisfaction.
Overview
10
10
years of professional experience
Work History
Strategic Account Manager
1000Bulbs.com
Garland, TX
04.2022 - Current
- Managed a customer portfolio of approximately 3,000 accounts, building relationships and identifying opportunities to grow business in the lighting industry.
- Developed account strategies that support customer retention, satisfaction, and long-term revenue growth.
- Served as a key customer contact, providing product guidance, resolving needs, and strengthening account relationships.
- Coordinated shipping logistics to facilitate contractor adherence to project deadlines.
- Sourced specialty-order light fixtures to meet project specifications.
Sales Team Manager
Maverick Windows
Addison, TX
12.2021 - 04.2022
- Directed and managed door-to-door sales team, overseeing daily operations and enhancing team performance.
- Led training and motivation initiatives for sales representatives, fostering a culture of excellence in sales practices and goal achievement.
- Optimized territory assignments to maximize coverage and ensure balanced workloads among team members.
Catering Manager
Steel City Pops
Dallas, TX
04.2016 - 03.2020
- Coordinated catering operations and led staff to ensure timely, high-quality service delivery.
- Managed comprehensive event logistics, prioritizing service excellence and alignment with customer needs.
- Supervised, trained, and supported team members through event setup, service, and breakdown.
- Managed communication between clients, staff, and vendors, focusing on resolving issues for flawless event execution.
- Supported scheduling, inventory, ordering, and day-to-day operational needs.
Education
High School Diploma -
Klein Collins High School
Spring05-2008
Skills
- Strategic Account Management
- Sales Negotiations
- Customer Management
- Client Relations
- Sales Leadership
- Business Development
- Staff Training & Scheduling
- Catering & Event Operations
- Problem Solving
- NAILD LS 1 Certified
Timeline
Strategic Account Manager
1000Bulbs.com
04.2022 - Current
Sales Team Manager
Maverick Windows
12.2021 - 04.2022
Catering Manager
Steel City Pops
04.2016 - 03.2020
High School Diploma -
Klein Collins High School