Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Poulson

Summary

Driven professional with a robust background in optical measurements and exceptional communication skills, demonstrated at Tehachapi Optometric Center. Excelled in insurance verification and customer service, significantly enhancing patient satisfaction. Proven track record in leveraging analytical thinking and decision-making to improve operational efficiency and achieve results.

Overview

4
4
years of professional experience

Work History

Optician

Tehachapi Optometric Center
08.2023 - Current
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Performed OCT and Visual field testing

Behavior Specialist

Payette School District
08.2022 - 08.2023
  • Built a behavior program
  • Communicated regularly with teachers and school leadership
  • Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
  • Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
  • Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.

Head Track and Field Coach

Payette School District
02.2023 - 06.2023
  • Clear communication with school leadership, and other track coaches
  • Built strong relationships with parents of student-athletes, ensuring clear communication regarding expectations and progress updates throughout the season.
  • Developed athletes'' leadership skills by assigning team captain roles and providing guidance on effective communication techniques.
  • Assisted athletes in achieving personal bests through tailored training schedules and goal-setting sessions.

Sports Coordinator

Brigham Young University-Idaho
01.2021 - 07.2022
  • Coordinated sports events successfully, ensuring timely scheduling, venue preparation, and equipment availability.
  • Cultivated a strong community presence for the sports program by actively engaging with university students

Education

Bachelor of Science - Biology

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Insurance Verification
  • Optical Measurements
  • Optical Equipment Operation
  • Quality Control
  • Analytical Thinking
  • Data Verification
  • Excellent Communication
  • Decision-Making
  • Analytical Skills
  • Repairing Glasses
  • Patient testing
  • Team building

Timeline

Optician

Tehachapi Optometric Center
08.2023 - Current

Head Track and Field Coach

Payette School District
02.2023 - 06.2023

Behavior Specialist

Payette School District
08.2022 - 08.2023

Sports Coordinator

Brigham Young University-Idaho
01.2021 - 07.2022

Bachelor of Science - Biology

Brigham Young University - Idaho

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Zachary Poulson