Open To Work
Zachary Rodriguez
Louisville
Summary
Dedicated professional with expertise in customer service and a track record of effective issue resolution. Skilled in maintaining high standards in facility maintenance and waste management. Proven ability to enhance operational efficiency and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales/Service
A Travel Experience
Louisville
11.2025 - Current
- Resolved customer issues through informed service, enhancing overall satisfaction levels.
- Organized and prioritized tasks to meet service goals and improve response times.
- Resolved issues efficiently and promptly through strong problem-solving skills.
Custodian
MDOC
Various
12.2016 - 10.2025
- Ensured facility cleanliness through regular sweeping, mopping, and vacuuming, contributing to a safe and welcoming environment.
- Managed waste and recyclables disposal in compliance with state guidelines, promoting sustainability and cleanliness.
- Executed thorough cleaning and sanitization of restrooms to uphold hygiene standards and enhance user experience.
Material Handler
Boettcher Mason
Bay City
09.2011 - 09.2013
- Operated forklifts to safely transport materials, contributing to smooth warehouse operations.
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded incoming and outgoing shipments accurately.
- Loaded and unloaded shipments with careful handling of materials to prevent damage.
- Maintained inventory by organizing stock and monitoring supplies to ensure availability.
Education
High School Diploma -
Bay City Central
Bay City, MI06-2009
Skills
- Sales techniques
- Customer service and support
- Client relationship management
- Product knowledge
- Inventory management
- Problem solving and analysis
Certification
- Hazmat Certification
- Travel Agent
Timeline
Sales/Service
A Travel Experience
11.2025 - Current
Custodian
MDOC
12.2016 - 10.2025
Material Handler
Boettcher Mason
09.2011 - 09.2013
High School Diploma -
Bay City Central