Summary
Overview
Work History
Education
Skills
Management
Awards
Timeline
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Zachary Sawyer

Athens,GA

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

13
13
years of professional experience

Work History

General Manager

Hool & Reel
10.2023 - Current
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Supervised employees through planning, assignments and direction.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.

General Manager

Porterhouse Grill
12.2022 - 10.2023
  • Administered employee discipline through verbal and written warnings.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Guided management and supervisory staff to promote smooth operations.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

ASSOCIATE MANAGER

CRACKER BARREL
03.2020 - 06.2022
  • Food manager at a high-volume location
  • Developed and implemented strategies to ensure cost-efficient operations.
  • Managed daily workflow of team members to meet organizational goals.
  • Analyzed financial data to identify trends and areas for improvement.

GENERAL MANAGER

APPLEBEE'S
08.2011 - 01.2020
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.

Education

Skills

  • Quality Management
  • Schedule Management
  • Staff Training
  • Multimillion-dollar P&L Management
  • Employee Development
  • Customer experiences

Management

I've taken over stores down in sales and raise profits over the previous year, Servsafe Food certified, RASS certified

Awards

  • Teamwork Award at 2018 GM conference
  • Lowest complaints vs LY 2018 GM Conference
  • Regional Directors commitment to excellence pin
  • CEO's Inuksuk recipient

Timeline

General Manager

Hool & Reel
10.2023 - Current

General Manager

Porterhouse Grill
12.2022 - 10.2023

ASSOCIATE MANAGER

CRACKER BARREL
03.2020 - 06.2022

GENERAL MANAGER

APPLEBEE'S
08.2011 - 01.2020

Zachary Sawyer