Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
OfficeManager
Zachary Schissler

Zachary Schissler

Eugene,OR

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Overview

7
7
years of professional experience

Work History

Sales Associate

AT&T
Eugene, OR
09.2023 - Current
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.

Service Advisor

Wilson Motor Company
Corvallis, OR
08.2022 - 04.2023
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Promptly responded to customer inquiries via phone, email or in person.

Sales Associate

AT&T
Corvallis, OR
09.2021 - 07.2022

Sales Associate

T-Mobile
Roseburg, Oregon
08.2019 - 05.2020
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Provided accurate information about products, prices and services.

Server/Cashier

Dairy Queen Grill & Chill
Roseburg, Oregon
07.2017 - 08.2019
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided excellent customer service to ensure satisfaction.

Education

Associate of Arts - General Studies

Umpqua Community College
Roseburg, OR
06-2020

Skills

  • Sales Development
  • Payment Processing
  • Customer Needs Assessment
  • Business Development
  • Client Account Management
  • Listening Skills
  • Multi-tasking strength
  • Time Management
  • Positive and professional
  • Written and oral communication skills

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Sales Associate

AT&T
09.2023 - Current

Service Advisor

Wilson Motor Company
08.2022 - 04.2023

Sales Associate

AT&T
09.2021 - 07.2022

Sales Associate

T-Mobile
08.2019 - 05.2020

Server/Cashier

Dairy Queen Grill & Chill
07.2017 - 08.2019

Associate of Arts - General Studies

Umpqua Community College
Zachary Schissler