Zachary Shook
Montville,NJ
Summary
Results-driven Regional Manager with a proven track record in optimizing property performance and enhancing tenant satisfaction. Expertise in compliance oversight, team leadership, and strategic planning drives operational excellence.
Overview
9
9
years of professional experience
Work History
Regional Manager
Goldberg Realty Associates
West Caldwell, New Jersey
03.2018 - 03.2026
- Oversaw daily operations of 52 portfolios encompassing 2,264 apartment homes.
- Directed leasing and management staff to enhance property performance and tenant satisfaction.
- Monitored and supported property managers in implementing resident retention initiatives.
- Directed maintenance department operations, managing work orders, apartment move-ins, move-outs, and turnovers.
- Supervised execution of capital improvements, ensuring alignment with strategic objectives.
- Directed management of 52 Superintendents and porters to ensure project efficiency and vendor collaboration.
- Managed residential properties to improve tenant satisfaction and streamline maintenance request processes.
Overnight Grocery Manager
Wegmans Supermarket
Hanover, New Jersey
07.2018 - 05.2021
- Managed Overnight operations and inventory of grocery departments.
- Trained and supervised team members on store policies and procedures.
- Ensured compliance with health and safety regulations in the store environment.
- Coordinated product displays to boost customer engagement and shopping experience.
- Oversaw ordering, receiving, and stocking of merchandise efficiently.
- Conducted regular audits to ensure accurate inventory levels and minimize stock discrepancies.
- Led by example and took responsibility for all actions drive culture of performance excellence.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Distributed Overnight tasks to appropriate employees and checked to complete duties within expected time frames.
- Prepared weekly schedules to ensure optimal floor coverage and meet operational needs.
Portfolio Manager
Associa
Fairfield, New Jersey
11.2016 - 03.2018
- Monitored investments, identified risks, and managed portfolio performance through regular reviews.
- Evaluated investment products for suitability based on client needs and goals.
- Analyzed financial statements and performance reports for informed decision-making.
- Managed daily operations of 8 properties, overseeing 744 residential and commercial assets.
- Facilitated communication between boards and homeowners to provide portfolio updates.
- Led meetings to discuss overall properties' performance.
- Mentored junior staff on portfolio management best practices and industry standards.
- Met with boards on a regular basis to discuss portfolio projects and performance details.
Education
Bachelor of Arts - Global Logistics
Charter Oak State College
New Britain, CT05-2011
Associate of Arts - Human Resources Management
Randolph Community College
Asheboro, NC06-2000
Skills
- Property management
- Lease administration
- Budget management
- Financial assessment
- Regulatory compliance
- Client management
- Project coordination
- Cost analysis
- Asset enhancement
- Staff training
- Clear communication
- Problem solving
- Team leadership
- Strategic development
- Conflict resolution
Timeline
Overnight Grocery Manager
Wegmans Supermarket
07.2018 - 05.2021
Regional Manager
Goldberg Realty Associates
03.2018 - 03.2026
Portfolio Manager
Associa
11.2016 - 03.2018
Bachelor of Arts - Global Logistics
Charter Oak State College
Associate of Arts - Human Resources Management
Randolph Community College