Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Sledge

Houston,TX

Summary

Accomplished store manager and salesperson , adept in personnel development and strategic sales growth. Leveraged excellent communication and relationship-building skills to exceed customer satisfaction and drive profitability. Proven track record in mentoring teams and resolving complex issues, enhancing overall productivity and client retention.

Overview

6
6
years of professional experience

Work History

Store Manager

Exclusive Furniture
Humble, TX
04.2020 - Current
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Developed strategies to maximize sales and profitability.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Salesperson

Exclusive Furniture
Humble, TX
07.2019 - 04.2020
  • Engaged with shoppers by providing information on featured products and recommending merchandise to boost sales opportunities.
  • Identified customer needs by asking questions and advising on best solutions.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Negotiated deals and handled complaints or objections.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

High School Diploma -

Cypress Creek
Houston, TX
06-2014

Skills

  • Personnel development
  • Sales professional
  • Strategic thinker
  • Problem-solving
  • Excellent communication skills
  • Decisive
  • Relationship building
  • Customer service

Timeline

Store Manager

Exclusive Furniture
04.2020 - Current

Salesperson

Exclusive Furniture
07.2019 - 04.2020

High School Diploma -

Cypress Creek

Similar Profiles

CREATE PROFILE
Zachary Sledge