Zachary Terry
College Station,TX
Summary
Accommodating Pro Shop Representative possessing first-rate customer service and multitasking skills. Bringing 4 years of hands-on experience assisting with scheduling and retail sales of golf course's pro shop. Accountable and responsible individual with in-depth knowledge of golf rules and etiquette.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate Team Leader
Mccoys Building Supply
Bryan , TX
11.2022 - 03.2023
- Maintained customer satisfaction with quick and professional handling of product returns.
- Efficiently learned each department in hardware all from scratch in less than 3 months.
- Achieved or exceeded company-defined sales quotas.
- Built relations with Contractors such as Aggieland and Dudley Construction.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
Pro Shop Attendant
Pine Forest Country Club
Houston , Texas
03.2018 - 08.2022
- Created a learning plan for the rotation from paper to Electronic tee times.
- Boosted Sales by almost 25% through my time in the pro shop.
- Operated cash register to accept cash, credit card and gift card payments.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Learned and utilized intercultural competence when conversing amongst different ethnicities.
- Connected with every golfing member and knew each by first and last name(
- Performed training for my newly hired outside serviceman.
Education
Bachelor of Science - Human Resources Development
Texas A&M University
College Station, TX 2022.08 - Current
High School Diploma -
James E. Taylor High School
Katy, TX06.2020
Bachelor of Arts - Marketing
Texas Tech University
Lubbock, TX 08.2020 - 05.2022
Skills
- Excellent Written and Verbal Communication
- Customer Transactions
- Building Customer Loyalty
- Exceeding Customer Expectations
- Merchandising and Display
- Meeting Sales Goals
- Merchandise Recommendations
- Excel Certifications
Timeline
Sales Associate Team Leader
Mccoys Building Supply
11.2022 - 03.2023
Bachelor of Science - Human Resources Development
Texas A&M University
2022.08 - Current
Bachelor of Arts - Marketing
Texas Tech University
08.2020 - 05.2022
Pro Shop Attendant
Pine Forest Country Club
03.2018 - 08.2022
High School Diploma -
James E. Taylor High School
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