Zachary Thiel
Middleport,NY
Summary
A dedicated professional with a strong work ethic and a passion for delivering exceptional results. Experienced in customer service and sales in various industries, consistently exceeding targets and driving revenue growth. Skilled in building and maintaining positive relationships with clients and colleagues to ensure customer satisfaction and loyalty. A proactive problem-solver who thrives in fast-paced environments, adept at multitasking and prioritizing tasks to meet deadlines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
Reworld
Niagara Falls, NY
10.2018 - Current
- Responsible for managing and dispatching a fleet of trucks to various locations all over NY and PA
- Also responsible for managing our NONHAZ waste processing facility
- Handle DMV transactions when purchasing new equipment
- Managed all of the billing for my departments
- Manage 15 employees with in our NONHAZ waste facility
- Ensure waste is flowing in and out of our facility proficiently
- Ensured that all new vehicles and equipment were titled and registered correctly with DMV
- Managed all Accounts Receivables for the department that I dispatched
- Handle logistics of received and delivered materials
- Adhered to Department of Transportation (DOT) regulations
- Managed paperwork
- Utilize critical thinking skills
- Established long-term customer relationships
- Utilize time management
- Detail oriented and exceptionally organized
Merchandiser
Tops Friendly Markets
Lockport, NY
10.2017 - 10.2019
- Extensive customer service
- Unload and sort all grocery merchandise
- Stock all merchandise in a skills timely and clean manner
- Reset sales weekly
- Helped customers with locating product within the store
- Quick learner and always eager to expand my knowledge base
Warehouse Manager
Sears Outlet
N Charleston, SC
04.2017 - 09.2017
- Unloaded all merchandise that entered the store which included orders and freight to go to the sales floor
- Completed daily and weekly inventory
- Communicate well with others
- Filed reports in a timely fashion
- Handled making deposits for the store daily
- Attended to customer issues in a professional and friendly manner
Department Manager
Walmart
Reidsville, NC
07.2014 - 03.2017
- Outstanding knowledge of computer hardware
- Restocked all merchandise within my department
- Ordered products that were depleting or depleted from the sales floor
- Kept the back room clean and organized to facility standards
- Assisted customers with product information
Education
HS Diploma -
Canandaigua Academy
Canandaigua, NY06.2012
Skills
- Effective Communication
- Data collection
- Microsoft Office
- Sales
- Leadership
- Merchandising
- Analysis skills
- Customer service
- Warehouse Operations Expertise
- Fleet management
- Software Competency
- Freight Coordination
- Logistics
Certification
- Hazmat Endorsement
- Forklift Certification
- CDL B
Timeline
Assistant Operations Manager
Reworld
10.2018 - Current
Merchandiser
Tops Friendly Markets
10.2017 - 10.2019
Warehouse Manager
Sears Outlet
04.2017 - 09.2017
Department Manager
Walmart
07.2014 - 03.2017
HS Diploma -
Canandaigua Academy