Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zachary Trosper

Hoodsport

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Recovery Specialist

Telecarecorp
02.2025 - Current
  • Tracked client participation in treatment services to identify attendance issues.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Arranged community initiatives to build supportive networks for improved rehabilitation.
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Property Manager

West Coast Self Storage
10.2023 - 07.2024
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Communicated effectively with owners, residents, and on-site associates.

Sales Associate

Best Buy
07.2021 - 01.2023
  • Pursued self-driven cross training to provide coverage availability.
  • Implemented practices to increase synergy between the sales and inventory teams.
  • Provided additional training to new hires to increase staff knowledge.

Retail and Security

Champagne Merchandising
02.2018 - 06.2019
  • Prevented any unlawful entries over the course of employment.
  • Became educated well beyond requirement, earning customer trust and repeat business.
  • Coordinated schedules to ensure breaks and time-off was appropriately given.

Office and Logistics

Northwest Processing
09.2013 - 06.2016
  • Implemented new start of day policies that increased productivity.
  • Designed new inventory systems to remove issues from previous policy.
  • Started and led a Safety Team, significantly reducing workplace injuries.
  • Engineered and implemented tracking programs that increased profitability notably.

Education

High School Diploma -

Burchell High School
Wasilla, AK
05-2009

Skills

  • Documentation
  • Client relationship building
  • Professional demeanor
  • Inventory tracking
  • Condition reports
  • Point of sale operation
  • Teamwork and collaboration
  • Exceptional customer service
  • Crisis management
  • Problem-solving aptitude
  • Effective communication
  • Store opening and closing

Accomplishments

  • Increased occupancy rates from 68% to 77% in 2 months.

Timeline

Recovery Specialist

Telecarecorp
02.2025 - Current

Property Manager

West Coast Self Storage
10.2023 - 07.2024

Sales Associate

Best Buy
07.2021 - 01.2023

Retail and Security

Champagne Merchandising
02.2018 - 06.2019

Office and Logistics

Northwest Processing
09.2013 - 06.2016

High School Diploma -

Burchell High School

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