ZACHARY BOUGHTON
Seaside,CA
Summary
I am a proactive team player with a history at McDonald's, where I excelled in safe food handling and problem-solving, enhancing customer satisfaction significantly. Mastered POS system operation and teamwork, consistently delivering quality service. My ability to lead and communicate effectively sets me apart, ready to contribute to dynamic team success and the willingness to learn and keep making people happy while getting better at my job daily. I am currently a Freshman in college and I am trying to gain new experiences each and everyday.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonalds
Clovis, California
10.2023 - 08.2024
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Bagged food quickly with precision to ensure top customer service
- Handled customer complaints in a professional and courteous manner
- Placed orders into POS systems and handled cash and credit transactions
- Utilized problem-solving skills when resolving conflicts among team members or customers.
Education
Bachelor of Business Administration - Business Administration
California State University - Monterey Bay
Seaside, CA06-2028
High School Diploma -
Hover High School
Fresno06.2024
Skills
- Safe Food Handling
- Packaging and Labeling
- Cleaning and sanitation
- Teamwork and Collaboration
- POS System Operation
- Interactive communication skills
- Organizational Skills
- Problem-solving abilities
- Diversity awareness
References
- Amihan Hyde-Mateo - McDonalds, General Manager, (559) 367-2838, Amihan.hyde-mateo@us.stores.mcd.com
- Nhia Xiong - McDonalds, Assistant General Manager, (559) 283-4848, Pas.35674@us.stores.mcd.com
Timeline
Crew Member
McDonalds
10.2023 - 08.2024
Bachelor of Business Administration - Business Administration
California State University - Monterey Bay
High School Diploma -
Hover High School
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