Zachery Beale
Youngsville ,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a great company to grow with. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to get started and show my passion for work.
Overview
13
13
years of professional experience
Work History
Client Care Representative
Homes By Dickerson
04.2024 - Current
- Enhanced customer satisfaction by addressing and resolving concerns in a timely manner.
- Built strong relationships with clients through consistent follow-up and genuine empathy during difficult situations.
- Delivered exceptional service by promptly responding to client inquiries through phone, email, and chat platforms.
- Coordinated with other departments to resolve complex issues efficiently and effectively for clients.
- Adapted quickly to changing circumstances or updated processes while remaining focused on providing excellent service.
- Exhibited professionalism when dealing with clients and staff.
Maintenance Worker
Roost Building Company
01.2023 - 04.2024
- Cleaned or prepared construction sites to eliminate hazards.
Home Improvement Specialist
B&S Home Improvement and Painting
07.2011 - 04.2024
- Communicated with clients throughout project to deliver exceptional customer service and ensure customer satisfaction.
- Conducted in-home consultations with clients to assess needs and develop solutions that fit their budget.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Gained independent working skills and guided and mentored less experienced team members.
- Cleaned up job sites after completion of projects.
- Installed flooring, cabinets, lighting fixtures, and other items.
- Utilized power tools safely while performing installations or repairs.
- Hung, repaired, patched, caulked and painted drywall.
- Painted interior and exterior walls, selecting appropriate paints for varying conditions.
- Prepared surfaces for painting by washing, scraping, sanding and patching holes
- Used pressure washing techniques to clean surfaces of dirt, mold, mildew, and other debris.
Education
Some College (No Degree) -
Vance-Granville Community College
High School Diploma -
Franklinton High School
Franklinton, NC05.2010
Skills
- Friendly, Positive Attitude
- Dependable and Responsible
- Teamwork and Collaboration
- Supervision and Leadership
- Flexible and Adaptable
- Attention to Detail
- Organization and Multitasking
- Scheduling
- Problem-solving skills
- Customer Relationship Management
- Ability to read plans
- Painting, Carpentry, Home Remodels, and Demolition
Timeline
Client Care Representative
Homes By Dickerson
04.2024 - Current
Maintenance Worker
Roost Building Company
01.2023 - 04.2024
Home Improvement Specialist
B&S Home Improvement and Painting
07.2011 - 04.2024
High School Diploma -
Franklinton High School
Some College (No Degree) -
Vance-Granville Community College
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