Summary
Overview
Work History
Education
Skills
Timeline
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Zack Brucker

Nashville,TN

Summary

Dynamic professional with strong operations management and leadership skills. Experienced in coordinating inventory, managing staff, and implementing systems that elevate customer experiences. Committed to driving efficiency and fostering a motivated team.

Overview

15
15
years of professional experience

Work History

Assistant General Manager

Harper's Steakhouse
Nashville, TN
04.2024 - Current
  • Assisted in daily operations and staff management at Harper's Steakhouse.
  • Developed staff training programs to enhance service quality and efficiency.
  • Coordinated inventory management and supply ordering for LBW needs.
  • Implemented customer feedback systems to improve dining experiences.
  • Oversaw scheduling and shift management for front-of-house staff.
  • Provided training, guidance, and support to staff members on proper procedures and policies.

Assistant General Manager

Oak Steakhouse / O-Ku Sushi
Nashville, TN
08.2021 - 02.2024
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Motivated and led team members to work together to achieve targets.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.

Operations Manager

Pure Kitchen
Chicago, Illinois
01.2011 - 05.2014
  • Oversaw daily operations to ensure efficiency and compliance with standards.
  • Coordinated with kitchen and sales team to ensure timing for events went smooth.
  • Lead the team in set up and break down of multiple events at a time.
  • Showcased City View Loft as an event space to potential clients.

Education

Some College (No Degree) -

Southern Illinois University, Carbondale
Carbondale, IL

Some College (No Degree) - Culinary Arts

Illinois Institute of Art - Chicago
Chicago, IL

Skills

  • Inventory management
  • Shift management
  • Customer relationship management
  • Operations oversight
  • Event coordination
  • Team motivation
  • Problem solving
  • Team leadership expertise
  • Business operations

Timeline

Assistant General Manager

Harper's Steakhouse
04.2024 - Current

Assistant General Manager

Oak Steakhouse / O-Ku Sushi
08.2021 - 02.2024

Operations Manager

Pure Kitchen
01.2011 - 05.2014

Some College (No Degree) -

Southern Illinois University, Carbondale

Some College (No Degree) - Culinary Arts

Illinois Institute of Art - Chicago

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