Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Zack Malinoff

Yardley,Pennsylvania

Summary

Resourceful and proactive problem solver with strong critical thinking abilities. Enthusiastic and outgoing professional dedicated to serving customers and ensuring an exceptional experience. Quick learner, skilled at thriving in fast-paced environments, and managing multiple tasks effectively under pressure.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Playa Bowls
Fairless Hills, PA
03.2021 - 08.2023
  • Manage and maintain the quality of food, discarding product when necessary
  • Delegate work to employees in an appropriate and responsible manner
  • Responsible for leading opening and closing shifts
  • Manage and issue refunds
  • Solve customer issues in a polite and professional manner
  • Manage and record inventory levels throughout the shift and at the end of the night
  • Count the register, safe, and deposit
  • Communicate effectively with management regarding any issues throughout the shift
  • Ensure that all tasks are completed in a timely manner and in accordance with company standards

Team Member

Playa Bowls
Fairless Hills, PA
07.2020 - 03.2021
  • Maintain cleanliness and organization throughout the restaurant
  • Manage time effectively and meet all job responsibilities
  • Maintain a positive work environment for guests and staff
  • Check products to ensure consistency, palatability, and flavor conformity
  • Perform food preparation or service tasks
  • Use point of sale cash register system
  • Address any questions or comments that customers may have
  • Take customer orders and assemble the orders
  • Replenish supplies and condiments and maintain inventory
  • Notifying staff of any food orders or food shortages

Education

BBA - Finance Computer Science

University of Colorado At Boulder
Boulder, CO
05-2027

High School Diploma -

Pennsbury High School
Fairless Hills, PA
06-2023

Skills

  • Exceptional customer service
  • Decision-Making
  • Strong Work Ethic
  • Guest Engagement
  • Food safety understanding
  • Cash Handling
  • Employee Training
  • Punctual and Reliable

Certification

  • ServeSafe Certified

Accomplishments

  • Marching Band Junior Drum Major
  • Marching Band Captain
  • Concert Jazz Band Student Director

Timeline

Shift Manager

Playa Bowls
03.2021 - 08.2023

Team Member

Playa Bowls
07.2020 - 03.2021

BBA - Finance Computer Science

University of Colorado At Boulder

High School Diploma -

Pennsbury High School

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Zack Malinoff