Zack Miller
Legal/ Administrative Assistant
Mount Juliet,TN
Summary
Recent college graduate determined to dive head first into new career opportunities. Dependable and devoted with a 3.5+ GPA and prior volunteer work for Pima County's legal process, looking to exceed expectations by providing the same enthusiasm and effort given in past professional career.
Overview
7
7
years of professional experience
Work History
Legal/Administrative Assistant
TennCare
09.2023 - Current
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion
- Maintained organized client databases for streamlined communication efforts between management, offices, and clients.
- Contributed to effective team collaboration through excellent communication skills and adaptability in diverse working environments.
- Provided exceptional customer service when interacting with clients and creating positive outcomes.
- Managed and Exceeded Expectations given by Team Leads
- Expedited case preparation by organizing and maintaining comprehensive electronic filing systems for easy retrieval.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Used a Variety of Programs such as Excel, Outlook, Webex, and others to perform daily tasks
Legal Assistant
Morgan And Morgan
03.2023 - 08.2023
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Managed over one hundred accounts and client records of clients, observing confidentiality, and extreme discretion one at a time.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
Line Cook
Bisbee Breakfast Club
07.2022 - 01.2023
- Grill Cooking and Pan Cooking: including burgers, steaks, pancakes, sandwiches, breakfast meats, and all other flat top food as well as all kinds of eggs dishes
- Gained experience plating, prepping, and dating all ingredients and foods
- Took Leadership roles and Lead Teams through challenging points of shifts
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Pizza Chef
Vero Amore
08.2018 - 06.2020
- Including creating unique appetizers like salads, calamari, along with pastas, and traditional Italian desserts
- Understand menu changes and current status of freshly harvested ingredients
- Communicating with other team members on making a fast paced but a friendly work environment
Community Work Volunteer
Pima County Teen Court
04.2017 - 08.2017
- Pima County Teen court offers an alternative route for select juvenile delinquents to avoid harsher punishment in favor of alternative Volunteer Work included:
- Training of the legal process along with communication techniques for establishing a healthy connection for juveniles
- Providing documentation and information for local judges
- Handling defendants family members in a professional yet empathic manner
- Preparation and formation of legal arguments for senior volunteers and other staff
Education
Bachelor of Arts - Political Science And Government
University of Arizona
Tucson, AZ 08.2018 - 2022.12
High School Diploma -
Mountain View High School
Tucson, AZ 08.2014 - 2018.05
Skills
Highly Organized/ Detailed Orientated
Timeline
Legal/Administrative Assistant
TennCare
09.2023 - Current
Legal Assistant
Morgan And Morgan
03.2023 - 08.2023
Line Cook
Bisbee Breakfast Club
07.2022 - 01.2023
Bachelor of Arts - Political Science And Government
University of Arizona
08.2018 - 2022.12
Pizza Chef
Vero Amore
08.2018 - 06.2020
Community Work Volunteer
Pima County Teen Court
04.2017 - 08.2017
High School Diploma -
Mountain View High School
08.2014 - 2018.05
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