Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Zack Remington

Lansing,MI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Department manager

Freight Handlers Inc, DC93
07.2022 - Current
  • Led a team to consistently achieve or exceed performance targets.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction through attentive service, prompt issue resolution, and continuous process improvements.
  • Assisted in talent acquisition efforts, hiring candidates to strengthen the department''s capabilities.

Back Up-lead

FHI
03.2017 - 07.2022
  • Back up lead, open/closer/back- up manager
  • Dock management,staffing management, accurate data entry
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Crew Trainer

McDonalds
02.2013 - 02.2016
  • Training new staff
  • Maintenance
  • Unload shipments
  • Prep work
  • Operating grill
  • Preparing food
  • Food safety

Painting Associate

Shoni's All Season Cleaning
05.2015 - 09.2015
  • Managing a small crew
  • Interior painting
  • Prep area
  • Customer Service
  • Training

Education

No Degree - Criminal Justice Program

Lansing Community College
2017

Skills

  • Staff Development
  • Motivational Leadership
  • Policy and Procedure Adherence
  • Coaching and Mentoring
  • Customer Engagement
  • Personnel Management
  • Work Planning and Organization
  • Staff Hiring and Retention
  • Team Meetings
  • Negotiation and Conflict Resolution
  • Data Accuracy
  • Employee Relationships

Certification

Crown WTBF-S

Crown PW 3000/4500

Crown RC 5500

Additional Information

Road Crew Project- 1.01.23 to 1.23.23

Timeline

Department manager

Freight Handlers Inc, DC93
07.2022 - Current

Back Up-lead

FHI
03.2017 - 07.2022

Painting Associate

Shoni's All Season Cleaning
05.2015 - 09.2015

Crew Trainer

McDonalds
02.2013 - 02.2016

No Degree - Criminal Justice Program

Lansing Community College

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Zack Remington