Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zack Rogers

Oswego,IL

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

4
4
years of professional experience

Work History

Supervisor

Arrival Productions
Plainfield, Aurora, United States
09.2019 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Interviewed, hired and trained new employees for production positions.
  • Identified individual employee's unique work styles and adapted management methods.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Provided supportive link between external customers and internal operations.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Keyholder to two locations.
  • Trusted with Company safe code.
  • Twice weekly open to close by self.
  • Began with company as just a part time seasonal job and became a full-time year round Supervisor.

Dishwasher

Calla Lily
Aurora, IL
12.2019 - 03.2020
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.

Warehouse Shipper

Thrift Books
Aurora, United States
04.2019 - 08.2019
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.

Education

High School Diploma -

Parkview Christian Academy
Sugar Grove, IL
05.2019

Skills

  • Motivating Performers
  • Priority Management
  • Continuous Improvement Projects
  • Employee Coaching and Motivation
  • Resolving Complaints
  • Job Assignments
  • Waste Elimination
  • Performance Tracking and Evaluations
  • Guest Satisfaction

Timeline

Dishwasher

Calla Lily
12.2019 - 03.2020

Supervisor

Arrival Productions
09.2019 - Current

Warehouse Shipper

Thrift Books
04.2019 - 08.2019

High School Diploma -

Parkview Christian Academy

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Zack Rogers