ZACK THOMAS
Cincinnati,OH
Summary
Detail-oriented professional seeking a remote position. Highly skilled in coordinating multiple projects, managing schedules, and maintaining accurate records. Known for being a conscientious worker with a solid work ethic, ensuring tasks are completed quickly and efficiently.
Overview
10
10
years of professional experience
Work History
DATA ENTRY CLERK
RIVER CITY MORTGAGE
12.2021 - Current
- Updated existing databases with new entries on a regular basis
- Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner
- Collaborated closely with colleagues within the organization to ensure timely completion of projects
- Checked source documents against entered data to ensure accuracy of inputted information
- Verified accuracy of data entered by comparing it with source documents
- Utilized multiple software programs to manage data entry functions
- Adhered to company policies and procedures when entering or modifying data in the system
- Consistently meet and exceed productivity expectations set by the department on a daily, weekly and monthly basis.
LAWN MAINTENANCE LABORER
SELF EMPLOYED
05.2020 - 11.2022
- Demonstrated safe operation of various types of power equipment such as mowers, trimmers, blowers, pruners and tillers
- Monitored progress of ongoing projects while addressing any potential problems in a timely manner
- Implemented strategies for improving efficiency while minimizing waste of resources
- Utilized proper safety protocols when operating machinery or performing manual labor tasks
- Inspected grounds for debris removal prior to mowing or edging operations
- Maintained lawns through mowing, edging, trimming and other landscaping activities
- Accurately applied fertilizers, herbicides and insecticides according to label instructions
- Established effective working relationships with clients by providing quality customer service
- Assisted with snow removal during winter months using plows or salt spreaders
- Utilized power mowers, tillers, and trimmers to maintain landscaping
CUSTOMER SERVICE SALES REPRESENTATIVE
COLERAIN BOWL
01.2015 - 07.2015
- Generated and maintained weekly and monthly reports of data entry progress
- Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
- Demonstrated ability to manage multiple tasks simultaneously while maintaining high levels of accuracy and attention to detail
- Handled escalated calls from dissatisfied customers in a professional manner while seeking resolution within established guidelines
- Identified customer needs, offered appropriate solutions and followed up on customer interactions
- Provided exceptional customer service by responding to inquiries and resolving customer issues in a timely manner
- Resolved customer service issues promptly
- Responded promptly to customer queries to increase overall satisfaction
Education
HIGH SCHOOL DIPLOMA -
COLERAIN HIGH SCHOOL
Cincinnati, OH06.2019
Skills
- Data accuracy
- Strong problem solver
- Meticulous attention to detail
- Customer relationship management
- Adaptability and flexibility
- Team collaboration
- Customer service excellence
- Problem-solving
References
References available upon request.
Timeline
DATA ENTRY CLERK
RIVER CITY MORTGAGE
12.2021 - Current
LAWN MAINTENANCE LABORER
SELF EMPLOYED
05.2020 - 11.2022
CUSTOMER SERVICE SALES REPRESENTATIVE
COLERAIN BOWL
01.2015 - 07.2015
HIGH SCHOOL DIPLOMA -
COLERAIN HIGH SCHOOL
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