Zackary Birchfield
Summary
Self-motivated and energetic salesman with strong sales background and effective relationship building. Possesses client retention skills to strategically negotiate, close deals, and increase sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for automobiles while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
9
9
years of professional experience
Work History
Automotive Internet Sales
Southern Thunder Harley Davidson
09.2021 - Current
- Closed sales by overcoming objections, closed sales with the "how to" method, negotiating price and completing purchase contracts
- Explained sales, warranty and optional products
- Qualified buyers by matching requirements and interests to various motorcycle models and discussing finance options
- Promoted motorcycle units through Social Media
- Photographed pictures of motorcycles for online inventory
- Managed dealership social media accounts
- Created videos to promote motorcycles sales
Automotive Service Writer
Tri-state Truck Center Of Memphis
03.2021 - 09.2021
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Answered service department phone and responded promptly to questions and messages.
- Implemented routine scheduled maintenance programs for established customers.
Enlisted Soldier
United States Army National Guard
09.2015 - 09.2021
- Operated and maintained armored vehicles.
- Secured and protected military property, assets and personnel.
- Implemented tactics, procedures, and techniques for defense systems.
- Engaged targets in low-light conditions with night vision equipment.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in small arms, anti-armor and indirect fire weapons.
Automotive Service Writer
Landers Buick GMC
07.2020 - 03.2021
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Answered service department phone and responded promptly to questions and messages.
- Implemented routine scheduled maintenance programs for established customers.
Education
High School Diploma -
Olive Branch High School
Olive Branch, MS05.2014
Skills
- Problem-Solving Skills
- Database Management System Software (Talon, and CDK)
- Staff Training
- Report Generation
- Closing Procedures
- Critical Thinking
- Negotiation
- Inventory Management
- Social Media Marketing
- Video editing (iMovie, Filmora, and Adobe Premier)
Accomplishments
- Achieved #1 Salesman consistently throughout the year of 2022.
- Achieved #1 Salesman for the dealership for the year of 2022
- Achieved overall #2 Salesman out of 7 dealerships for the year of 2022
Timeline
Automotive Internet Sales
Southern Thunder Harley Davidson
09.2021 - Current
Automotive Service Writer
Tri-state Truck Center Of Memphis
03.2021 - 09.2021
Automotive Service Writer
Landers Buick GMC
07.2020 - 03.2021
Enlisted Soldier
United States Army National Guard
09.2015 - 09.2021
High School Diploma -
Olive Branch High School
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