Zackery O'Neil
Summary
Results-driven professional skilled in staff training and operational oversight. Enhances customer satisfaction through effective problem-solving and attention to detail. Experienced in event planning and data collection, contributing enthusiasm and adaptability to projects. Utilizes Microsoft Office for efficient communication and organization.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Assistant Manager
McDonald's
Eagle, ID
07.2020 - Current
- Supervised daily operations to ensure efficient service and quality standards.
- Managed inventory levels and coordinated supply orders for timely restocking.
- Trained new staff on company policies and customer service techniques.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Intern
United Vision for Idaho
Boise, ID
08.2023 - 12.2023
- Developed educational materials to promote awareness of local resources.
- Supported data collection efforts to assess community needs and preferences.
- Collaborated with team members to improve program delivery and services offered.
- Assisted in organizing community outreach events for diverse populations.
Cashier & Cart Pusher
Walmart
Boise, ID
03.2020 - 07.2020
- Managed cash register and balanced cash drawers at shift end, maintaining financial accuracy.
- Processed customer transactions using point-of-sale systems, ensuring accurate and timely service.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted team members by completing assigned tasks, contributing to overall team efficiency.
Event Coordinator
Boise State University
Boise, ID
08.2019 - 03.2020
- Developed event themes and concepts to ensure successful execution of events.
- Collaborated with production staff to coordinate event setups, ensuring alignment with event requirements.
- Executed event setup, including arranging chairs and tables, to create functional event spaces.
- Provided on-site support during events, addressing issues to maintain smooth operations.
Education
Bachelor of Science - Psychology, Sociology and Criminal Justice
Boise State University
Boise, ID05-2024
Skills
- Operational oversight
- Customer service
- Staff training
- Data collection
- Problem solving
- Time management
- Microsoft Office
- Effective communication
Languages
English
Full Professional
Spanish
Limited
Timeline
Intern
United Vision for Idaho
08.2023 - 12.2023
Assistant Manager
McDonald's
07.2020 - Current
Cashier & Cart Pusher
Walmart
03.2020 - 07.2020
Event Coordinator
Boise State University
08.2019 - 03.2020
Bachelor of Science - Psychology, Sociology and Criminal Justice
Boise State University