Summary
Overview
Work History
Education
Timeline
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Zacrye Flynn

Saint Edward,NE

Summary

Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with adaptability, and exceptional interpersonal skills. Expertly meets new challenges with attention to detail and team spirit. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Teller

Pinnacle Bank
Columbus, NE
08.2022 - 06.2024
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
  • Identified opportunities to refer customers to other areas of the bank for additional services.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Explained account information to customers in detail as needed.
  • Reported any operational issues or system problems that occurred during shift promptly.
  • Built and maintained client relationships through quality, personalized interactions.
  • Delivered exceptional service to customers in person or over telephone.
  • Maintained confidentiality of bank records and client information.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Balanced cash drawers on a daily basis.

Program Aide

The Zone Afterschool Program
Norfolk, NE
08.2019 - 05.2021
  • Maintained records of student progress, attendance, and behavior.
  • Collaborated with other team members to create an effective learning environment.
  • Assisted in the development of program activities.
  • Engaged students in physical activity games.
  • Conducted individual and small group instruction.
  • Supervised activities to keep children safe in various situations.
  • Encouraged children by using positive reinforcement to improve self-esteem and communication skills.
  • Maintained positive working relationship with fellow staff and management.

Sales Associate

Dollar General
Albion, NE
07.2017 - 02.2019
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Associate of Arts - Communications

Northeast Community College
Norfolk, NE
05-2019

Timeline

Teller

Pinnacle Bank
08.2022 - 06.2024

Program Aide

The Zone Afterschool Program
08.2019 - 05.2021

Sales Associate

Dollar General
07.2017 - 02.2019

Associate of Arts - Communications

Northeast Community College

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Zacrye Flynn