Zaheerullah Sediqi
San Antonio,US
Summary
Dynamic and results-driven professional with expertise in project management, security, program management, and information technology, combined with a strong background in refugee case management, administration, finance, accounting, and interpretation. Proven ability to lead full project lifecycles, align client needs with business objectives, and deliver high-impact solutions. Skilled in planning, evaluation, and compliance, as well as providing social adjustment services, medical assistance, and employment support. Recognized for sound judgment, adaptability, and cultural sensitivity, with a reputation for building trust through clear, empathetic communication. Proficient in computer programming and fluent in Pashto and English.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Part time Pashto/Persian Interpreter
Center for Refugee Services
02.2022 - 12.2025
- Provided professional interpretation services in English and Pashto for diverse clients across medical, legal, and community service settings.
- Ensured accurate, clear, and culturally sensitive communication between clients and service providers.
- Maintained strict confidentiality and adhered to professional interpretation ethics and standards.
Unarmed Security Officer
Ranger Guard
San Antonio
11.2024 - 11.2025
- Assisted with emergency situations, completed detailed reports, and communicated with supervisors.
- Ensured compliance with safety policies while maintaining a calm and professional presence.
Peer Support Specialist (PSS)
Cherokee Federal
San Antonio, TX
05.2023 - 10.2025
- Provided case management and peer support to Afghan refugees under the AAFWS TXOR OAW Project.
- Assisted clients with social services, including food stamps, Medicaid applications, and rental assistance eligibility verification.
- Collected, reviewed, and updated client records using Microsoft 365, Client Track, SharePoint, and Excel to ensure accuracy and compliance.
- Verified and processed client documentation such as passports, W-9s, and eligibility forms.
- Enrolled clients in Financial Wellness classes on budgeting, banking, and emergency savings, tracking participation and outcomes.
- Conducted follow-ups to assess program impact and obtain required client feedback.
- Successfully de-escalated challenging situations, ensuring clients felt heard, respected, and supported.
- Demonstrated the ability to communicate clearly and authentically, showing empathy and genuine care for clients’ needs.
- Provided bilingual interpretation (Pashto/English) to support clients in clinics, government offices, and program settings.Tracked client participation in Financial Wellness classes, leading to measurable improvements in budgeting and savings skills.
TX HHSC Program Liaison
Center for Refugee Services
San Antonio, TX
- 08.2025
- Apply for and manage applications for Food Stamp (SNAP) and Medicaid benefits on behalf of clients.
- Provide interpretation services to ensure effective communication between clients and program staff.
- Offer case management services, including assessing client needs, coordinating services, and supporting clients through the application process.
- Serve as a liaison between clients and HHSC programs, ensuring all documentation and eligibility requirements are met.
- Assist clients with understanding program guidelines, benefits, and their rights and responsibilities within the system.
Interpreter
UT Dental Clinic
San Antonio, TX
05.2024 - 07.2025
- Facilitate communication between English- and Pashto-speaking patients and dental professionals.
- Assist patients in understanding medical procedures, treatment plans, and post-care instructions.
- Ensure accurate and culturally sensitive interpretation to enhance patient experience and care.
APA Case Manager
Refugee Services of Texas
San Antonio, TX
06.2022 - 02.2023
- Coordinated refugee support, ensuring smooth transitions and access to essential services.
- Interpreted for refugees, enhancing communication and understanding during cultural orientations.
- Facilitated service applications, improving access to government resources for refugee families.
Education
High School Diploma - undefined
Tom C. Clark High School
San Antonio, TXBachelor of Computer Science - undefined
University of Texas at San Antonio (UTSA)
San Antonio, TX01.2028
Skills
- Case Management & Social Services – Client intake, needs assessment, service coordination, benefits applications (SNAP, Medicaid, rental assistance)
- Empathetic Communication – Clear, authentic communication with cultural and gender sensitivity to foster client trust
- Financial Education Support – Enrolling clients in budgeting, banking, and savings programs; tracking participation and outcomes
- Team Collaboration & Leadership – Effective teamwork, delegation, and organizational skills in fast-paced environments
- Conflict Resolution & De-escalation – Skilled at managing sensitive situations, building trust, and maintaining calm under pressure
- Bilingual Interpretation – Fluent in Pashto and English, experienced in medical, legal, and community interpretation
- Technical Proficiency – Microsoft 365, Client Track, SharePoint, Excel, computer programming basics
LANGUAGES
Pashto Native
Dari Native
English Native
ADDITIONAL INFORMATION
Community Services
- Volunteer Translator / Clark High School–San Antonio, TX, 2020-2024
- Assisted school administrators by providing translation for Pashto- and English-speaking students and parents.
- Helped newly arrived students adjust to the school environment by giving campus tours and explaining processes.
- Supported refugee students from various organizations with language assistance and cultural orientation.
- Provided interpretation in educational, medical, and community settings, ensuring clear and culturally sensitive communication.
Certification
- Certified Microsoft Office Specialist
- Certified front-end developer
- Certified IBM Data Engineer
Timeline
Unarmed Security Officer
Ranger Guard
11.2024 - 11.2025
Interpreter
UT Dental Clinic
05.2024 - 07.2025
Peer Support Specialist (PSS)
Cherokee Federal
05.2023 - 10.2025
APA Case Manager
Refugee Services of Texas
06.2022 - 02.2023
Part time Pashto/Persian Interpreter
Center for Refugee Services
02.2022 - 12.2025
TX HHSC Program Liaison
Center for Refugee Services
- 08.2025
High School Diploma - undefined
Tom C. Clark High School
Bachelor of Computer Science - undefined
University of Texas at San Antonio (UTSA)