ZAID ABOUEDDAHAB
Apex,NC
Summary
Highly adaptable individual bringing several years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.
Overview
1
1
year of professional experience
Work History
Wheelchair Agent
Superior Aircraft Services
Morrisville, NC
07.2023 - Current
- Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
- Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
- Helped customers enter airplane, locate seat and stow luggage.
Education
Bachelor - Sociology
University Ibn Zohr
Agadir, Morocco06-2021
Associate of Science - User Experience Design
Coursera
Skills
- Wheelchair Assistance
- Patient assistance
- Customer service
- Boarding support
- Baggage handling
- Boarding gate procedures
Languages
English
Full Professional
Arabic
Native/ Bilingual
French
Limited
Timeline
Wheelchair Agent
Superior Aircraft Services
07.2023 - Current
Bachelor - Sociology
University Ibn Zohr
Associate of Science - User Experience Design
Coursera
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