Zaid Carvallo
Miami
Summary
Customer service professional with extensive experience at Marlins Park and Simoza Cleaning LLC, recognized for enhancing customer satisfaction and operational efficiency. Proven ability to manage complex issues and proficient in order taking, consistently achieving and surpassing performance goals. Experienced cashier skilled in cash handling, merchandise restocking, and assisting customers in product location. Detail-oriented and organized, with a strong track record in maintaining clean workspaces and effectively addressing customer complaints.
Overview
2
2
years of professional experience
Work History
Sales Associate
FootLocker
Miami
12.2024 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store displays to ensure a visually appealing shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve service.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Marlins Park
06.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cleaner
Simoza Cleaning LLC
11.2023 - 09.2024
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
Education
Associate of Arts - Civil Engineering
Miami Dade College
Miami, FL2027
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL06.2024
Skills
- Product Recommendations
- Customer Service
- Customer Assistance
- Order Taking
- Complex Problem-Solving
- Time management skills
- Organizational abilities
- Sales techniques
- Client service
- Positive and professional
Languages
4,5
Languages
Spanish
Professional
Timeline
Sales Associate
FootLocker
12.2024 - Current
Cashier
Marlins Park
06.2024 - 09.2024
Cleaner
Simoza Cleaning LLC
11.2023 - 09.2024
Associate of Arts - Civil Engineering
Miami Dade College
High School Diploma -
Coral Gables Senior High School
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