Zaid Hassan
Pflugerville,Tx
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending products based on companies requirements. Skilled at creating displays to promote higher sales, completing and managing budget and maintaining accurate records of all the financials.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bed Bath & Beyond
08.2019 - 12.2019
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Manager
Tobacco Brothers ZFM Inc.
01.2021 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, and financials.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Successfully navigated challenging economic conditions during COVID by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Sales Manager
FZH Brothers Inc. (Second Location).
09.2022 - Current
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Manager of Operations
Armada ATX Towing
03.2020 - 01.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Business Administration And Management
Austin Community College
Austin, TXGED -
Anderson High School
05.2019
Real Estate
Austin Community College
Austin, TXSkills
- Customer Service
- Business Management
- Marketing Strategies
- Inventory Management
- Entrepreneurial Mindset
- Inventory Control
- Strong communication skills
- Sales Development
- Business Development
- Problem-Solving
- Relationship Building
- Conflict Resolution
- Excellent People Skills
- Retail Store Operations
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sales Manager
FZH Brothers Inc. (Second Location).
09.2022 - Current
Sales Manager
Tobacco Brothers ZFM Inc.
01.2021 - Current
Manager of Operations
Armada ATX Towing
03.2020 - 01.2021
Sales Associate
Bed Bath & Beyond
08.2019 - 12.2019
Business Administration And Management
Austin Community College
GED -
Anderson High School
Real Estate
Austin Community College
Similar Profiles
Cynthia SiebernCynthia Siebern
Assistant Store Manager at Bed Bath & BeyondAssistant Store Manager at Bed Bath & Beyond
Sophia RoskovichSophia Roskovich
Assistant Store Manager at Bed Bath & BeyondAssistant Store Manager at Bed Bath & Beyond
Sohail TajSohail Taj
Senior Sales Associate at Bed Bath & Beyond, Inc.Senior Sales Associate at Bed Bath & Beyond, Inc.
Yoel SolomonYoel Solomon
Sales Associate Manager at Bed Bath & BeyondSales Associate Manager at Bed Bath & Beyond
Tracen MoralesTracen Morales
Volunteer at St Elizabeth Catholic ChurchVolunteer at St Elizabeth Catholic Church