Zaida Torres
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Bank Teller
Regions Bank
Dalton
02.2025 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Balanced cash drawer daily to ensure accuracy.
- Maintained compliance with banking regulations and policies.
- Maintained confidentiality of bank records, transactions and customer information.
Assistant Manager
Shark Properties Group Inc.
Dalton
01.2024 - 01.2026
- Assisted in managing daily operations.
- Coordinated tenant communications and resolved maintenance issues promptly and accordingly.
- Implemented property marketing strategies to enhance tenant engagement.
- Responded complaints in regards to schedule repairs and maintenance services efficiently.
- Maintained up-to-date knowledge of company services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Made calls as needed to ensure equipment arrived on time as scheduled.
Quality Control Inspector
Qcells
Dalton
01.2023 - 01.2024
- Conducted inspections on solar panel components.
- Assisted in maintaining clean and organized inspection areas.
- Documented inspection results for compliance and traceability purposes.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
Education
Associate of Applied Science - Construction Management
Georgia Northwestern Technical College
Rome, GA 08.2025 - 03.2026
Dalton High School
Dalton, GASkills
- Quality control
- Customer service
- Data analysis
- Cash counting
- Financial software
- Inspection procedures
- Data documentation
- Time management
- Multitasking and organization
- Scheduling and planning
- Strategic thinking
Languages
Spanish
Native/ Bilingual
Certification
- Health Care Science Certification
Timeline
Associate of Applied Science - Construction Management
Georgia Northwestern Technical College
08.2025 - 03.2026
Bank Teller
Regions Bank
02.2025 - Current
Assistant Manager
Shark Properties Group Inc.
01.2024 - 01.2026
Quality Control Inspector
Qcells
01.2023 - 01.2024
Dalton High School