Chanystie Kaaumoanatimsing
Marysville,WA
Summary
Dynamic and detail-oriented professional with a proven track record at IHOP, excelling in customer service and team collaboration. Recognized for enhancing guest experiences through effective multitasking and maintaining a clean, welcoming environment. Reliable and trustworthy, consistently meeting high standards of cleanliness and professionalism in all tasks.
Overview
4
4
years of professional experience
Work History
Host/Server
IHOP
06.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Janitorial
All Directions Cleaning Services
06.2021 - 06.2024
- Improved site aesthetics with thorough cleaning and removal of dust, dirt, and grime on finished surfaces.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
- Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
Education
High School Diploma -
Marysville Pilchuck High School
Marysville, WA06.2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Detail-oriented
- Task prioritization
- Great attention to detail
- Cleaning and sanitizing
- Reliable and Trustworthy
Languages
English
Timeline
Host/Server
IHOP
06.2022 - Current
Janitorial
All Directions Cleaning Services
06.2021 - 06.2024
High School Diploma -
Marysville Pilchuck High School