Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zain Hefni

AlUla,AlUla

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages language expertise with people skills to manage job functions. Excellent communicator with focus on results.

Overview

3
3
years of professional experience

Work History

Event Operator

Troika
04.2024 - Current
  • Managed time efficiently during presentations to cover all essential points while maintaining audience interest and avoiding information overload.
  • Developed and delivered informative and engaging presentations on various topics, leading to increased knowledge retention among attendees.
  • Incorporated visual aids such as slideshows, videos, and images to support key points in presentations, enhancing audience understanding of the material presented.
  • Enhanced visitor experience by providing knowledgeable information on exhibits and astronomy.

Project Coordinator

Shine Event Staffing
08.2023 - 04.2024
  • Project Execution & Coordination: Orchestrated all aspects of project execution, from inception to completion, guaranteeing projects met timelines, scope, and quality expectations.
  • Stakeholder Communication: Acted as the primary point of contact among internal teams, vendors, and stakeholders, enhancing clear communication and collaboration throughout project phases.
  • Resource Management: Strategically managed resource allocation and scheduling, adeptly navigating challenges to maintain project momentum and ensure stakeholder satisfaction.
  • Team Leadership: Fostered a collaborative work environment, leading by example to motivate teams and ensure seamless event operations.
  • Problem Resolution: Quickly addressed and resolved on-site issues, maintaining high levels of client and guest satisfaction through effective customer service.

Event Coordinator

Craft
04.2023 - 08.2023
  • Project Leadership: Directed the Daimumah Project from setup through breakdown, aligning every detail with client visions and specifications for unparalleled event success.
  • Team Management: Supervised a varied team, nurturing a cooperative atmosphere that propelled staff towards remarkable performance and event delivery.
  • Customer Satisfaction: Delivered outstanding service, promptly addressing and resolving any on-site challenges to uphold superior client and guest contentment.

Branch Office Manager

Base & Boon
06.2022 - 06.2023
  • Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
  • Conducted performance evaluations of staff members, providing feedback for individual growth and development.
  • Reviewed monthly financial statements regularly to monitor the branch''s fiscal health accurately.
  • Increased branch efficiency by streamlining office processes and implementing time-saving strategies.
  • Managed Payroll processes along with Inventory and Stock for daily, weekly and monthly operations.
  • Managed daily operations for a smooth-running branch, ensuring exceptional customer service at all times.
  • Addressed customer concerns promptly and professionally, resolving issues efficiently to maintain satisfaction levels.

Barista & Cashier

Wacaf
05.2022 - 06.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Event Supervisor

Arnawa Co
02.2022 - 02.2022
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Managed administrative logistics of events planning, event booking, and event promotions.

Education

Bachelor of Arts - Language And Translation

Taibah University
Kingdom Of Saudi Arabia, AlUla
05-2025

Skills

  • Communication skills
  • Management and leadership skills
  • Event & Project Management
  • Microsoft Office
  • Problem-solving
  • Adaptability
  • Teamwork and collaboration
  • Attention to detail
  • Troubleshooting

Timeline

Event Operator

Troika
04.2024 - Current

Project Coordinator

Shine Event Staffing
08.2023 - 04.2024

Event Coordinator

Craft
04.2023 - 08.2023

Branch Office Manager

Base & Boon
06.2022 - 06.2023

Barista & Cashier

Wacaf
05.2022 - 06.2022

Event Supervisor

Arnawa Co
02.2022 - 02.2022

Bachelor of Arts - Language And Translation

Taibah University

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