Dedicated graphic designer with expertise in customer engagement and front-end development. Proven ability to enhance user experiences through creative solutions and effective collaboration.
Overview
3
3
years of professional experience
Work History
Store Associate
Speedway Cafe
Shelby Township
05.2025 - Current
Guided customers in product selection and addressed inquiries to enhance shopping experience.
Ensured cleanliness and organization of store displays to promote a welcoming environment.
Operated cash register and processed customer transactions efficiently.
Stocked shelves and ensured product availability for customers.
Worked with team members to improve customer service interactions and satisfaction.
Monitored inventory levels and reported shortages to management.
Implemented safety protocols to ensure a secure shopping environment.
Member Service Representative
Planet Fitness Gym
Sterling Heights
10.2022 - 11.2024
Resolved member concerns promptly, improving overall satisfaction and retention.
Assisted members with inquiries, enhancing understanding of available services.
Supported members with account inquiries, processing transactions, and resolving issues efficiently.
Processed membership applications and managed account updates efficiently.
Answered incoming calls regarding membership benefits and services.
Educated members on gym policies, equipment usage, and safety protocols consistently.
Collaborated with team members to promote fitness classes and special events effectively.
Conducted facility tours for prospective members, showcasing gym amenities and services.
Maintained cleanliness and organization of gym equipment and common areas regularly.