Zainab Gedel
Receptionist
The Bronx,NY
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Front Desk Receptionist
Cuny The City University Of New York
Manhattan, NY
08.2022 - 11.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Designed employee work schedules to address complete operational needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Internship Student
Bronx Gardens Rehabilitation And Nursing Center
The Bronx, NY
06.2021 - 09.2022
- Provided clerical support, addressing routine and special requirements.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Produced high-quality communications for internal and external use.
- Prepared meeting rooms and materials and recorded important information.
Education
High School Diploma -
Bronx Center For Science And Mathematics
Bronx, NY 09.2018 - 06.2022
Biomedical Engineering
City College of New York of The City University of New York, The
New York, NY 08.2022 - 06.2026
Skills
Problem-solving
Researching skills
Meeting scheduling
Technical Support
Accomplishments
- Achieved hardworking and respect certification through effectively helping with costumer disaggrement.
- Resolved product issue through consumer testing.
Timeline
Front Desk Receptionist
Cuny The City University Of New York
08.2022 - 11.2022
Biomedical Engineering
City College of New York of The City University of New York, The
08.2022 - 06.2026
Internship Student
Bronx Gardens Rehabilitation And Nursing Center
06.2021 - 09.2022
High School Diploma -
Bronx Center For Science And Mathematics
09.2018 - 06.2022