Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Zaira Harris

Montgomery,AL

Summary

Proven in delivering exceptional customer service and enhancing client satisfaction, as demonstrated at TSI Services through effective resolution of complex issues and mastery of POS systems. Skilled in cash management and exhibiting strong work ethic, my background ensures efficiency and integrity in customer interactions.

Overview

8
8
years of professional experience

Work History

Cashier

Walmart
11.2023 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Call Center Representative

TSI Services
04.2022 - 07.2023
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Hostess

Wintzell'S Oyster House
05.2016 - 03.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Robert E Lee
Montgomery AL
05.2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer Relations
  • Cash Register Operation
  • Order Taking
  • Cash Management
  • Cash register systems
  • POS Systems
  • Retail Merchandising

Timeline

Cashier

Walmart
11.2023 - 07.2024

Call Center Representative

TSI Services
04.2022 - 07.2023

Hostess

Wintzell'S Oyster House
05.2016 - 03.2022

Robert E Lee

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Zaira Harris