Summary
Overview
Work History
Education
Skills
Timeline
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Zak Irsfeld

Fargo,ND

Summary

Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.

Overview

4
4
years of professional experience

Work History

Account Manager

State Farm
Fargo, ND
06.2022 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided training and guidance to new Account Managers.
  • Resolved customer complaints in a timely manner.
  • Developed strategies to increase revenue from existing accounts.
  • Solicited feedback from customers on their experience with products or services.
  • Generated leads through cold calling activities.

Youth Basketball Coach

Hancock High School
Hancock, MN
01.2021 - 03.2022
  • Provided instruction and guidance to youth basketball players on the fundamentals of the game.
  • Developed practice plans, drills and exercises designed to improve player performance.
  • Assessed players' skills and abilities in order to create balanced teams.
  • Instructed players on proper techniques for shooting, dribbling, passing and defense.

Education

Bachelor of Science - Sports Management & Financial Management

University of Minnesota Morris
Morris, MN
05-2023

Skills

  • Converting leads
  • Trend forecasting
  • Preparing contracts
  • Customer training
  • Market forecasting
  • Advertising

Timeline

Account Manager

State Farm
06.2022 - Current

Youth Basketball Coach

Hancock High School
01.2021 - 03.2022

Bachelor of Science - Sports Management & Financial Management

University of Minnesota Morris

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Zak Irsfeld