Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zakaria Patel

Clifton Park,NY

Summary

Remarkable professional with experience delivering superior level of customer service to guests and prospective guests. Proven to run front desk, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge. Talented Front End Manager skilled at managing personnel, cash flow, inventory and security.

Overview

2
2
years of professional experience

Work History

Front End Manager

Walmart
Latham , NY
08.2022 - 09.2024
  • Created and managed budgets for travel, training, and team-building activities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Delegated work to staff, setting priorities and goals.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Assistant Store Manager

Walmart
Latham, NY
01.2024 - 07.2024
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Maintained a safe working environment by enforcing safety regulations.

Asset Protection Associate

Walmart
Latham, NY
  • Conducted investigations related to inventory discrepancies and shrinkage control.
  • Established relationships with local law enforcement agencies as needed.
  • Participated in weekly meetings with management teams to discuss loss prevention topics.
  • Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
  • Developed strategies for reducing shrinkage while increasing sales performance.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.

Education

Criminal Justice

Hudson Valley Community College
Troy, NY
05-2024

Skills

  • Merchandising expertise
  • Employee development and training
  • Conflict Management
  • Performance Improvements
  • Listening Skills
  • Compliance Enforcement
  • Cash Register Operation
  • Training and mentoring
  • Financial Management
  • Cash Handling

References

References available upon request.

Timeline

Assistant Store Manager

Walmart
01.2024 - 07.2024

Front End Manager

Walmart
08.2022 - 09.2024

Asset Protection Associate

Walmart

Criminal Justice

Hudson Valley Community College

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Zakaria Patel