Zakia Wraggs
Lansing,IL
Summary
I am a dedicated Criminal Justice student at Illinois State University with a strong interest in pursuing a career in law enforcement. I currently work as a Pharmacy Technician at Walgreens, where I have developed strong communication, organization, and problem-solving skills while working with patients and handling confidential information. I am also an active member of Sigma Gamma Rho Sorority, Incorporated, where I serve on the executive board as the Anti-Grammateus. Through my education, work experience, and leadership involvement, I have developed a strong sense of responsibility, teamwork, and commitment to helping others.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician
Walgreens
Normal, Illinois
12.2025 - Current
- Assisted patients with pharmacy needs, delivering friendly and respectful customer service to enhance patient satisfaction.
- Process prescriptions and other pharmacy tasks while paying close attention to detail.
- Collaborated with pharmacists and team members to ensure accurate and timely completion of daily responsibilities.
- Follow pharmacy procedures and safety guidelines to help provide a safe environment for patients and coworkers.
- Handle confidential patient information and understand the importance of privacy and professionalism.
- Work in a busy environment while staying organized and managing multiple responsibilities.
- Engaged with diverse customers, maintaining patience and professionalism to foster positive interactions.
Education
Bachelor of Science - Criminal Justice
Illinois State University
Normal, IL05-2027
High School Diploma -
Thornridge Highschool
Dolton, IL05-2023
Skills
- Medication dispensing
- Attention to Detail
- Customer Service
- Confidentiality
- Professionalism
- Organization
- Time Management
- Working in Fast-Paced Environments
- Problem Solving
- Teamwork
- Leadership
- Communication
Timeline
Pharmacy Technician
Walgreens
12.2025 - Current
Bachelor of Science - Criminal Justice
Illinois State University
High School Diploma -
Thornridge Highschool