Zakria Shahzad

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.

Delivered reliable and efficient transportation assisting customers across Long Island, NY.

Provided over 1,000 transport services to individuals in Long Island.

• Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
• Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
• Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
• Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.