Zaldjuanaka K. Douglas
Shreveport,LA
Summary
Dynamic professional with exceptional experience in regulatory compliance and community outreach. Proven ability to enhance programs, a strong work ethic, effective training, ensuring high-quality client support. Strong problem-solving skills, and meticulous attention to detail drive successful outcomes in diverse settings for overall improvement.
Overview
23
23
years of professional experience
Work History
Volunteer Coordinator
Gentiva Hospce
Bossier City , LA
08.2020 - Current
- Coordinated volunteer schedules to ensure proper coverage for patient support activities.
- Train new volunteers on procedures and protocols for patient interactions and care.
- Managed communication between volunteers and staff to facilitate effective teamwork.
- Oversaw compliance with regulatory standards for volunteer activities in hospice care settings.
- Organized training sessions to enhance volunteer skills and knowledge regarding hospice services.
Outpatient Services Coordinator/Behavioral Specialist
Envision Counseling Services
Shreveport, Louisiana
09.2017 - 08.2020
- Managed scheduling for counseling sessions and staff meetings.
- Coordinated client intake processes and maintained accurate records.
- Facilitated communication between clients and counseling staff.
- Collaborate with therapists to enhance counseling strategies
- Develop tailored intervention plans for diverse client needs
- Educate families on effective coping mechanisms
Crime Victims Assisstance Counselor
Rutherford House
Shreveport, Louisiana
03.2003 - 07.2020
- Provided individual counseling sessions to support client mental health needs and write reports as related to accidents and progress of client.
- Collaborated with multidisciplinary teams to create comprehensive care plans.
- Educated clients on coping strategies and life skills for better outcomes.
- Advocated for client needs within community resources and support systems.
Education
Bachelor of Arts - Psych/ Soc.- Minor
Grambling State University
Grambling, LA05-1997
Skills
- Regulatory compliance
- Problem Solving/ Complete tasks
- Attention to detail
- Volunteer recruitment strategy
- File and records management
- Community outreach
- Adhere to standard operating procedures
- Strong proponent of knowledge sharing
- Documentation of data
- Self motivated
Accomplishments
- TOUCHSTONE AWARD
Timeline
Volunteer Coordinator
Gentiva Hospce
08.2020 - Current
Outpatient Services Coordinator/Behavioral Specialist
Envision Counseling Services
09.2017 - 08.2020
Crime Victims Assisstance Counselor
Rutherford House
03.2003 - 07.2020
Bachelor of Arts - Psych/ Soc.- Minor
Grambling State University
Similar Profiles
Glenda FergusonGlenda Ferguson
Revenue Cycle Specialist at Gentiva HospiceRevenue Cycle Specialist at Gentiva Hospice
Amy FoleyAmy Foley
Patient Care Manager at Gentiva HospicePatient Care Manager at Gentiva Hospice
Cynthia M. ScottCynthia M. Scott
Hospice Registered Nurse Case Manager at Gentiva HospiceHospice Registered Nurse Case Manager at Gentiva Hospice
Jasmine NormanJasmine Norman
Dental Assistant at Jefferon Dental OrthodonticsDental Assistant at Jefferon Dental Orthodontics
Harvey StroughterHarvey Stroughter
Team Lead at ABC Auto PartsTeam Lead at ABC Auto Parts