Zalia Mohammed
Summary
Results-driven Bar Manager with 10 years of experience leading high-volume hospitality operations, strengthening guest satisfaction, and managing dynamic teams. Skilled in increasing profitability through strategic upselling, inventory management, and staff development. Dedicated to creating exceptional customer experiences while fostering an efficient, collaborative, and high-performing work environment.
Overview
6
6
years of professional experience
Work History
Restaurant Bar Manager
Fork & Kitchen
Rockville, MD
02.2026 - Current
- Lead daily bar operations in a high-volume hospitality environment while maintaining exceptional guest service standards
- Played a key role in launching restaurant operations as part of the opening management team, assisting with bar setup, workflow development, inventory organization, and staff onboarding
- Train and supervise bartenders and support staff to ensure efficiency, consistency, and strong team performance
- Manage inventory control, ordering, vendor communication, and cost-reduction strategies to maximize profitability
- Develop cocktail menus, seasonal specials, and upselling strategies that enhance guest experience and increase sales
- Resolve guest concerns professionally while fostering a welcoming and high-energy atmosphere
- Ensure compliance with health, safety, and alcohol service regulations
Special Events Coordinator
Legacy Record Store
Brooklyn, NY
01.2024 - Current
- Coordinated and executed special events, celebrity appearances, and vinyl signing experiences at Legacy Record Store
- Managed event logistics, scheduling, vendor communication, and in-store event operations
- Assisted with crowd coordination and customer engagement during high-traffic promotional events
- Collaborated with artists, management teams, and staff to ensure smooth event execution
- Helped increase community engagement and brand visibility through live events and promotional experiences
- Delivered exceptional customer service while maintaining an organized and energetic event atmosphere
Operations Manager
Rainbow African Restaurant
Gaithersburg, MD
08.2020 - 02.2026
- Oversaw daily restaurant operations, ensuring efficient service, staff coordination, and high customer satisfaction
- Managed scheduling, payroll support, inventory tracking, and vendor relationships to maintain smooth business operations
- Supervised and trained front-of-house and back-of-house staff, improving team productivity and service quality
- Implemented operational procedures and workflow improvements that increased efficiency and reduced waste
- Assisted with marketing initiatives, promotions, and customer engagement strategies to drive repeat business
- Handled guest concerns and resolved operational issues in a fast-paced hospitality environment
- Monitored sales performance, labor costs, and inventory levels to support profitability goals
Education
Bachelor of Science - Marketing Management
The Art Institutes
Arlington, VA05-2015
Skills
- Restaurant & Bar Operations Management
- Team Leadership & Staff Training
- Event Planning & Coordination
- Inventory Management & Cost Control
- Vendor & Supplier Relations
- Sales Growth & Upselling Strategies
- Workflow Development & Process Improvement
- Conflict Resolution & Guest Relations
- POS Systems & Cash Handling
- Time Management & Multitasking in Fast-Paced Environments
- Compliance with Health, Safety & Alcohol Service Regulations
Timeline
Restaurant Bar Manager
Fork & Kitchen
02.2026 - Current
Special Events Coordinator
Legacy Record Store
01.2024 - Current
Operations Manager
Rainbow African Restaurant
08.2020 - 02.2026
Bachelor of Science - Marketing Management
The Art Institutes