Zalkhea Robinson

• Managed electronic medical records system to ensure accurate patient information retrieval.
• Processed patient admissions and discharges, maintaining compliance with regulatory standards.
• Assisted in organizing and indexing patient files for efficient access and retrieval.
• Coordinated with healthcare staff to facilitate timely updates of medical records.
• Trained new staff on record-keeping protocols and systems usage.
• Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Maintained patient confidence by keeping patient records information confidential.
• Printed and photocopied documents to provide patients with copies of medical records.
• Maintained patient records systems by archiving, scaning and indexing important documents and files.

Cared for individuals with all forms of disabilities. Providing individualized support, fostering a positive and inclusive environment, and enhancing their learning and life skills, requiring patience, empathy, and strong communication skills

• Maintained cleanliness and organization of resident rooms and common areas.
• Collaborated with healthcare team to enhance patient care plans effectively.
• Assisted residents with daily living activities, ensuring comfort and safety.
• Monitored vital signs and reported changes to nursing staff promptly.