ZAMARA I. COLON-ACOSTA
New York,USA
Summary
Dynamic retail professional with extensive experience at Nordstrom Rack, excelling in inventory management and customer service. Proven track record in enhancing operational efficiency and staff training, fostering a high-performing team environment. Adept at visual merchandising, driving sales, and ensuring exceptional customer satisfaction through effective communication and leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Floor Manager
Nordstrom Rack
New York, USA
04.2022 - Current
- OVERSEE DAILY STORE OPERATIONS
- MAINTAIN INVENTORY LEVELS
- STAFF TRAINING
- UPHOLD VISUAL MERCHANDISING STANDARDS
- ENSURE CUSTOMER SATISFACTION
- HANDLE CUSTOMER COMPLAINTS
Assistant Manager
Godiva Chocolatier Inc.
New York, USA
11.2016 - 03.2020
- OVERSEE DAILY STORE OPERATIONS
- SCHEDULE SHIFTS
- MAINTAIN INVENTORY LEVELS
- UPHOLD VISUAL MERCHANDISING STANDARDS
- STAFF TRAINING
Assistant Manager
Ricky's NYC
New York, USA
09.2014 - 11.2014
- OVERSEE DAILY STORE OPERATIONS
- SCHEDULE SHIFTS
- MAINTAIN INVENTORY LEVELS
- UPHOLD VISUAL MERCHANDISING STANDARDS
Assistant Manager
Dollar Tree Stores Inc.
New York, USA
11.2012 - 11.2013
- OVERSEE DAILY STORE OPERATIONS
- SCHEDULE SHIFTS
- MAINTAIN INVENTORY LEVELS
Education
AA - Business Administration
Tailor Business Institute
New York, NY06.2005
Skills
- Inventory Management
- Customer Service
- Visual Merchandising
- Staff Training & Development
- Operational Efficiency
- Product Knowledge
- Adaptability & Flexibility
- Excellent Communication Skills
- Performance evaluation
- Team leadership
- Sales reporting
Accomplishments
- Inspiring leader award from Nordstrom
Certification
- Food Handlers licence
Languages
Spanish
Professional
References
References available upon request.
Timeline
Sales Floor Manager
Nordstrom Rack
04.2022 - Current
Assistant Manager
Godiva Chocolatier Inc.
11.2016 - 03.2020
Assistant Manager
Ricky's NYC
09.2014 - 11.2014
Assistant Manager
Dollar Tree Stores Inc.
11.2012 - 11.2013
AA - Business Administration
Tailor Business Institute
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