Zamari Troutman
Hamden,CT
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Chipolte
Hamden, CT
05.2022 - 03.2024
- Scheduled team members for shifts based on business needs and customer demand.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Implemented strategies to take advantage of new opportunities.
Education
High School Diploma -
Wilbur Cross High School
New Haven, CT06-2020
Skills
- Customer Service Management
- Time Management
- Decision-Making
- Adaptability
- Reliability
- Multitasking
- Problem-solving aptitude
- Active Listening
Certification
- First aid ( CPR, AED)
- SERV SAFE
Timeline
Shift Leader
Chipolte
05.2022 - 03.2024
High School Diploma -
Wilbur Cross High School
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