Zanariah Townsend
Pontotoc,MS
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Family Medical Clinic of New Albany
12.2018 - Current
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling
- Kept the waiting room neat and organized by stacking magazines, removing trash, and cleaning glass
- Helped patients complete necessary medical forms and documentation
- Maintained current and accurate medical records for patients
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Receptionist
Oxford Medical Clinic
06.2014 - 12.2018
- Maintained current and accurate medical records for patients
- Managed multi-line phone system and pleasantly greeted patients
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care
- Checked patient insurance, demographic, and health history to keep information current
Education
Medical Assistant - interviewing patients, taking patients' vital signs, helping physicians with patient exams, Giving patients injections or medications, sterilizing rooms between patients
Concorde
Southaven, MS12-2024
Skills
- Front Desk Operations
- Appointment Scheduling
- Telephone Etiquette
- Medical Terminology
- EKG
- Phlebotomy
- Patient Scheduling
- Payment Collection
- Customer Service
- Vital Sign Monitoring
- CPR
- Laboratory Specimen Collection
- Immunization Administration
- Compassionate
Certification
- CPR-Certified
- CMA-Certified
Timeline
Medical Receptionist
Family Medical Clinic of New Albany
12.2018 - Current
Medical Receptionist
Oxford Medical Clinic
06.2014 - 12.2018
Medical Assistant - interviewing patients, taking patients' vital signs, helping physicians with patient exams, Giving patients injections or medications, sterilizing rooms between patients
Concorde
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