Overview
Work History
Education
Skills
Timeline
Generic

Zanaya Nelson

Waukegan,IL

Overview

2
2
years of professional experience

Work History

Cashier

Target
Gurnee, IL
09.2024 - 01.2025
  • Welcomed customers, offering assistance to help find store items.
  • Resolved customer complaints professionally in accordance with company policy.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Stocked shelves with merchandise when needed.
  • Greeted customers promptly and responded to questions.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.

Crew Member

Portillo’s
Gurnee, IL
01.2024 - 07.2024
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Served food quickly for positive guest experiences.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Assembled and served meals according to specific guest requirements.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained an organized work area to ensure efficient operations.

Cashier

Jewel Osco
Gurnee, IL
12.2022 - 09.2023
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Offered customers carry-out service at completion of transaction.
  • Greeted customers promptly and responded to questions.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
05.2024

Skills

  • Customer service
  • Cleaning and sanitizing
  • Cash handling
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer assistance
  • Work ethic and integrity
  • Reliability and punctuality
  • Attention to detail
  • Written and verbal communication

Timeline

Cashier

Target
09.2024 - 01.2025

Crew Member

Portillo’s
01.2024 - 07.2024

Cashier

Jewel Osco
12.2022 - 09.2023

High School Diploma -

Waukegan High School

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Zanaya Nelson