Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zander Woodhams

Portage

Summary

Dynamic customer service professional with a strong work ethic and integrity. Proven ability in cash handling and POS system operations, delivering exceptional service that fosters customer loyalty. Recognized for enhancing customer experiences and adeptly managing high-pressure situations, ensuring satisfaction and repeat business.

Overview

6
6
years of professional experience

Work History

Cashier

Coffee Rescue
11.2019 - 08.2025
  • Greeted customers at window and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Game Room Attendant

Airway Fun Center
03.2024 - 08.2024
  • Assisted customers with redeeming points for prizes in a friendly manner.
  • Enhanced customer experience by ensuring a clean and safe gaming environment.
  • Stocked and displayed merchandise in prize area to encourage guests to win game points
  • Answered guest questions to provide fun game experience.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Education

Portage Central High School
Portage, MI
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Product knowledge
  • Refunds and exchanges
  • Complex Problem-solving
  • POS system operations
  • POS systems
  • Attention to detail
  • Sales expertise

Timeline

Game Room Attendant

Airway Fun Center
03.2024 - 08.2024

Cashier

Coffee Rescue
11.2019 - 08.2025

Portage Central High School

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