Zandes'Ja Barge
Chandler,AZ
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Service Representative
NOAH
Phoenix , Az
06.2024 - Current
- Assisted patients with appointment scheduling and registration processes.
- Educated patients on services and resources available at the health center.
- Managed appointment scheduling for multiple medical providers and specialists.
- Handled insurance verification and patient eligibility checks for services.
- Utilized electronic health record systems to document patient information accurately.
- Communicated with patients to confirm appointments and address inquiries.
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
- Followed up with patients and confirmed appointments.
- Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly.
- Ensured that all necessary documents were completed correctly prior to patient's appointment date.
- Assisted patients with canceling and rescheduling appointments.
Caregiving & Medtech
American Orchards Assisted Living
Gilbert, AZ
05.2023 - 01.2025
- Escorting residents to activities
- Aide 20+ Residents per shift with routine tasks including feeding, bathing, and dressing
- Routinely monitor and record Residents vitals including blood pressure, and blood sugar levels
- Carefully transfer Residents into beds, wheelchairs, and tables, using gait belts and etc
- Respect Residents privacy and dignity, upholding facility policies and HIPPA regulations
Medical Assistant
Lifetime Heart & Vascular
Chandler , AZ
01.2024 - 05.2024
- Prepared examination rooms and ensured cleanliness and organization.
- Assisted in patient examinations and documented medical histories.
- Scheduled patient appointments and managed follow-up communications.
- Maintained accurate patient records in electronic health systems.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Caregiver & Medtech
Olive Grove Assisted Living
Phoenix, AZ
12.2021 - 10.2022
- Aided 20+ Residents per shift with routine tasks including feeding, bathing, and dressing
- Routinely monitored and recorded Residents vitals including blood pressure, and blood sugar levels
- Carefully transferred Residents into beds, wheelchairs, and tables, using gait belts and etc
- Respected Residents privacy and dignity, upholding facility policies and HIPPA regulations
- Cared for an average of 12 patients per shifts, during the Covid-19 pandemic
Paraprofessional
ACCEL Elementary School
Tempe, AZ
01.2022 - 05.2022
- Assisted with classroom planning, preparing of materials, and instruction programs for classroom teacher or principal
- Implemented therapeutic programs and behavior intervention techniques as directed by therapist and/or classroom teacher
- Skill in instructing and assisting students in personal care, hygiene, toileting routines, and any prescribed feeding programs
- Maintain accurate records on all students assigned to the program
- Perform related duties, special assignments, and projects as required by the Classroom Teacher and or Principal
Home Health Aid
All Ways Caring Homecare
Avondale, AZ
02.2021 - 11.2021
- Provided personal caregiving services in accordance with an established plan of direct care
- Provided for the personal needs and comfort of people in their own homes
- Assisted patients with activities of daily living
- Provided general housekeeping activities
- Provided transportation assistance to and from activities and appointments
- Offered compassionate companionship to patients
- Other duties as assigned
Education
Phlebotomist Technician -
Moore Medical Training Institute
Tempe, AZ10.2025
Certified Nurse Aide / State Approved -
Academy For Caregiving Excellence
Phoenix, AZ10.2022
certified/licenced caregiver & medtech -
Assisted Living Training School
Phoenix, AZ09.2022
High School Diploma -
Gibbs High School
St.Petersburg, FL05.2020
Skills
- Printing/Faxing
- Med Orders
- Customer service calls
- Pharmacies
- Nurses
- Electronic health records
- Vital signs monitoring
- Families
- Appointment scheduling
- HIPAA compliance
- Medical insurance
- Customer service
- Clinical data entry
Certification
- CPR Certification
- BLS Certification
- Medtech Certification/License
- CNA Certification
- HHA Certification
- Caregiving Certification/License
- Food Handlers Card
- Fingerprint Clearance Card
- Restraint Certification
- Tuberculosis (TB)
Skills Interests
Computer Skills: PointClickCare, EPIC, Teams,Printing/Faxing, Med Orders,Referrals order
Customer Service calls: Pharmacies, Nurses, Families, Specialists, Home Health
Opened to learning new skills, positions, and opinions
Language: English
Timeline
Patient Service Representative
NOAH
06.2024 - Current
Medical Assistant
Lifetime Heart & Vascular
01.2024 - 05.2024
Caregiving & Medtech
American Orchards Assisted Living
05.2023 - 01.2025
Paraprofessional
ACCEL Elementary School
01.2022 - 05.2022
Caregiver & Medtech
Olive Grove Assisted Living
12.2021 - 10.2022
Home Health Aid
All Ways Caring Homecare
02.2021 - 11.2021
Phlebotomist Technician -
Moore Medical Training Institute
Certified Nurse Aide / State Approved -
Academy For Caregiving Excellence
certified/licenced caregiver & medtech -
Assisted Living Training School
High School Diploma -
Gibbs High School