Zane Berg
Hudson,WI
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. I am a very quick learner that always wants to improve in my work place.
Overview
9
9
years of professional experience
Work History
Yard Manager
Fleet Farm
Hudson, WI
05.2023 - Current
- Developed and implemented yard management protocols to ensure efficient use of resources.
- Supervised yard staff, maintained records, and ensured compliance with safety regulations.
- Monitored inventory levels and prepared purchase orders for materials when needed.
- Ensured that all vehicles were properly inspected prior to entering or leaving the yard.
- Organized regular meetings with employees to discuss new policies and procedures related to yard operations.
- Conducted periodic inspections of the premises to identify any issues or deficiencies in safety standards or operational efficiency.
- Provided training sessions for new hires on proper handling techniques for cargo while working in the yard.
Building Materials Manager
Menards Inc. - Home Improvement
Jamestown, ND
06.2022 - 05.2023
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Proposed or approved modifications to project plans.
Equipment Operator
HCI INC.
Moorhead, MN
02.2019 - 02.2022
- Used equipment to complete jobs quickly and correctly.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Operated machinery on job sites to reduce accidents or injury.
- Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
- Maintained machinery by repairing and replacing broken and malfunctioning components.
- Drove flatbed traIler to move equipment between job sites.
- Loaded and moved dirt, rocks, equipment and materials.
Sales Representative
North Country Paper and Packaging
Moorhead, MN
01.2017 - 12.2018
- Presented products and services to prospective and existing customers to meet client needs.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Monitored customer order process and addressed customer issues.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed key customer relationships to increase sales.
Maintenance Crew Member
Flying J Travel Center
Hudson, WI
01.2015 - 01.2017
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Assisted with installation of new equipment when necessary.
- Cleaned air conditioning units to ensure proper functioning.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Replaced washers, dryers, stoves, refrigerators, dishwashers., when needed.
- Assisted with painting projects both inside and outside the facility.
- Cut grass around the perimeter of the building using a lawn mower.
- Cleared walkways of snow and ice during winter months.
Education
High School Diploma -
Park Rapids High School
Park Rapids06.2014
Skills
- Performance Tracking and Evaluation
- Verbal and Written Communication
- Goal Setting
- Problem Resolution
- Teamwork and Collaboration
- Calm Under Pressure
- Computer Skills
Timeline
Yard Manager
Fleet Farm
05.2023 - Current
Building Materials Manager
Menards Inc. - Home Improvement
06.2022 - 05.2023
Equipment Operator
HCI INC.
02.2019 - 02.2022
Sales Representative
North Country Paper and Packaging
01.2017 - 12.2018
Maintenance Crew Member
Flying J Travel Center
01.2015 - 01.2017
High School Diploma -
Park Rapids High School
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