Zane Cowan
Oklahoma City
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Server
TopGolf
Oklahoma City
08.2018 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Assisted in training new servers on restaurant policies and procedures.
- Maintained cleanliness and organization of tables and service areas.
- Handled cash transactions, ensuring accurate billing and payments.
- Engaged with guests to enhance their overall dining experience.
- Managed inventory of supplies, restocking as necessary during shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Education
Associate of Applied Science - Music Business
University of Central Oklahoma
Edmond, OK 08.2024 - 07.2025
Skills
- Customer service
- Team collaboration
- Problem solving
- Customer service expertise
Timeline
Associate of Applied Science - Music Business
University of Central Oklahoma
08.2024 - 07.2025
Server
TopGolf
08.2018 - Current